Day 8 Experiences FAQ

General 24

• When will the bookings open for Summer 2020?
• What will I do on The Yacht Week?
• How do we join TYW?
• Can I rent a yacht for only a few days?
• Are your events exclusive to TYW guests?

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Bookings 9

• When will I receive the arrival information?
• How do I log in to my booking?
• Can I change items in the food package?
• After making the booking when do I need to pay for the yacht/cabin?
• When is the latest I can add/remove a food/drink package on my booking?

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Cabin Bookings 7

• What type of food will be served on board?
• What is the yacht security deposit for cabin bookings?
• Who will I be sailing with?
• What type of yacht will I be on?
• Can I be placed on the same yacht as my friends?

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Can't Book a Full Yacht? 4

• Can I book as a single traveller?
• Can we book if it is 3 of us?
• Is it safe to join a yacht through Crew Finder?
• How can I book multiple cabins?

Croatia Original Route 11

• What will the itinerary look like for Croatia Original Route?
• What marinas will the yachts depart from for Croatia Original Route?
• What time is check in/check out for Croatia Original Route?
• Could I catch a departing flight on Friday night for Croatia Original Route?
• Is there a grocery store close to my marina?

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Croatia Ultra Route 7

• What will the itinerary for Croatia Ultra Route look like?
• How can I go to Ultra if I'm booked on the Croatia Original Route?
• Are Ultra tickets included in the price?
• Will the Croatia Original Route be affected during Ultra week?
• Can I cancel Ultra tickets?

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Greece Athens Route 11

• What will the itinerary look like on the Greece Athens Route?
• What marina will the yachts depart from on the Greece Athens Route?
• When do I checkin/check out for the Greece Athens Route?
• Can I catch a departing flight on Friday night for Greece Athens Route?
• Is there a grocery store in Alimos Marina?

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Montenegro Adriatic Route 11

• When do I check in/check out on the Montenegro Route?
• What will the itinerary look like on the Montenegro Route?
• What does a 6-day route mean?
• What marina will the yachts depart from on the Montenegro Route?
• Can I catch an early return flight on the Montenegro route?

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Caribbean (British Virgin Islands) Route 10

• What will the itinerary look like in the British Virgin Islands?
• What marina will the yacht depart from in the British Virgin Islands?
• When do I check in/check out in the British Virgin Islands?
• Can I catch an early return flight in the British Virgin Islands?
• Is there a grocery store in Road Town?

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Yachts 9

• Can I swap the yacht I booked?
• Can I play music through the yacht speakers?
• Will towels and sheets be provided on the yacht?
• Which yachts have air conditioning?
• Is there a safe on the yacht?

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Skipper/Host 11

• How do I become a skipper or host for The Yacht Week?
• When will the skipper/host be assigned to our yacht?
• Does the skipper/host require one of the spots I can see on the yacht booking page?
• Can I remove/add a host/skipper to my booking without any extra cost?
• How can I request a specific skipper/host?

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Ratio 5

• Can I make changes in my crew ratio?
• Can I book a yacht with only guys/girls?
• What happens if I can't find uphold my booking ratio?
• Can you help me find people for my crew?
• I will not be able to join my crew, how can I find someone to replace me?

Payments/Cancellations 9

• Will I get my money back if I cancel?
• Can crew members pay towards the booking total?
• My payment shows as failed/pending, what do I do?
• How do I pay?
• How do I know when to pay?

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General 11

• When do the bookings open?
• What destinations do you go to?
• When will I receive the itinerary?
• What can we expect to do during the week?
• How do I sign up to TSW onsite events?

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Bookings / Payments 6

• Can I pay in instalments or do I have to pay all at once?
• How much do I have to pay upon booking?
• Can I cancel my booking and get a refund?
• Is it possible to make a wire transfer?
• My payment is not going through, can you help me?

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Niseko, Japan 12

• Which airport should I fly into?
• Do you organise transfers?
• What is the accommodation like?
• Is there a weekend option available?
• How close are we staying to the slopes?

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Obertauern, Austria 15

• Which airport should I fly to?
• Do you organise transfers?
• What type of accommodation do you have?
• Is there a weekend option available?
• Can I get ski lessons?

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Aspen Snowmass, USA 21

• Which airport should I fly to?
• Do you organise transfers?
• What type of accommodation do you have?
• When should I arrive and when does the event finish?
• What will we do during the day?

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General 1

• What's included?

Skipper 1

• What is a Skipper?

Hostess 2

• Test question?
• Another question?