If it says failed/pending it means that the payment has not and will not go through. First of all, please try to pay from another browser. If your payment is declined, please contact your bank to check with them first for possible reasons:


1. Not enough funds in the account.

2. Maximum daily limit set by the bank for a transaction.

3. Default block on international transfers – please check with your bank to ensure they allow international transfers with your card.

4. Your bank requires you to activate 3-D secure, a feature that we support. 3-D secure is an extra layer of security where you are redirected to your bank to submit a personal pin code in order to identify the buyer before the purchase goes through. If the bank that issues your card does not support Verified by VISA / Secure Code by MasterCard and 3D secure, then the transaction will be declined and another card needs to be used.